Returns are accepted only after calling FSI and obtaining a Returned Merchandise Authorization (RMA) number prior to returning the merchandise. RMA# must be added to package. Returned materials must be received by FSI within fourteen (14) days of purchase in new condition for credit.
All eStudy subscriptions (eStudy Program, Practice Exams, Short Courses and Virtual Workshop) — including any eStudy access included in the HomeStudy, eStudy and Intensive Track programs— are non-refundable. All 90 eStudy subscriptions begin once an account has been created and a single course has been accessed or enrolled in. Practice Exam subscriptions may be parked so long as the Practice Exam course has not been enrolled in.